To start, simply call the office where you would like to begin your treatment. You can click our location link to see a map and get directions.

Here is a handy checklist of things to know before YOUR FIRST VISIT:

1. Bring your medical doctor's prescription for physical therapy. We will need this in order to begin your treatment program. If you don't have one, ask your doctor to send us a referral by fax or mail. Your doctor can complete our Physician referral form online!

2. To help you save time: Download, print, complete and carefully review all forms regarding our HIPPA guidelines/Privacy Policy; Consent for Treatment form; Personal information form; Medical information and Cancellation/No-show policy. You can DOWNLOAD our PATIENT INTAKE FORMS online!

3. * Please bring your medical insurance card, x-rays/MRI information and a list of current medications.

4. Know your co-pay for our services. We will make every effort to obtain up-to-date insurance benefit information. However, this is not a guarantee of payment. You will need to contact your insurance company to confirm the information given to us is accurate. See list of participating Insurance Plans outlined under FAQ.

Co-payment: We accept: Check, Cash, American Express, Visa and Master credit cards

Note: It is illegal for us as contracted providers with your health insurance to waive co-payments or deductibles. Co-payments are due at the time of each visit. If there is a financial hardship situation, arrangements with our billing office must be made prior to treatment.

5. Bring your datebook, calendar so that we can schedule future visits.

6. Arrive 15 minutes early. If you are a new patient we ask that you arrive early to complete the intake paperwork and properly get oriented on our company policies.

7. Need Childcare Services?: Call the Southern Saratoga YMCA at 371-2139 ext 5529 for advance reservations. For the Greenbush YMCA childcare services please contact: (518) 477-2570. We do not allow children in our office unless they are current patients.

8. Prepare to spend a full hour with us: We will be performing a comprehensive evaluation, which will include treatment and home exercise instructions.

9. Please make sure to wear comfortable exercise clothing, as well as tennis or athletic shoes. It is best to wear loose-fitting clothes that will enable us to examine and treat you.

We want you to look forward to visiting us, as we have your health and best interest at heart.

---> Schedule an appointment today!

CLIFTON PARK OFFICE
YMCA (Southern Saratoga)
(518) 371-5554
1 Wall Street
Clifton Park, NY 12065
COLONIE OFFICE
Beltrone-Colonie Senior Service Center
(518) 459-2857 X318
6 Winners Circle
Albany, NY 12205
ADMINISTRATIVE OFFICE
General Inquiries
(518) 371-5554
1 Wall Street
Clifton Park, NY 12065
BILLING OFFICE
Billing questions
(518) 389-1805
13 British American
Latham, NY 12110
 

By e-mail: Email us

General Fax Number: (866) 416-1258

Call us today and start feeling better tomorrow!

 
 
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